National Mortgage News (Servicing) RSS

• For servicer customer retention, focus on digital experience

  Banks scored higher than mortgage-focused servicers on the second annual JD Power Digital Experience Study in both the mobile app and website segments.

• Lenders should weigh risks vs. cost in credit options

  Mortgage firms can decide if what the FHFA has given them to size up VantageScore is compelling and may have to make a call on tri-merge alternatives too.

• Place rivals mortgage fintechs with Ardley acquisition

  The move brings yet another real estate platform under the company's wing, which claims to have 20% of the nation's homeowners in its ecosystem.

• LoanDepot pact points to option for funding in tough market

  The uncommitted financing based on REO assets has some risks to manage, but can serve as a less expensive borrowing source as mortgage business strains grow.

• Valon's $150M raise ups ante vs. ICE, Sagent in servicing

  The technology provider now counts two top 10 servicers among its customers and intends to use new capital to accelerate product development and add staff.

• Wells Fargo servicer ratings downgraded on portfolio shift

  Fitch Ratings, noting the reduction in Wells Fargo's balances and sale of non-agency servicing, said the bank no longer meets expectations at its old grade.

• Increased ARM demand prompts lenders, servicers to act

  ARMs accounted for more than 11% of rate locks, their largest share in nearly four years and up more than three percentage points over the past three months.

• Non-QM risk builds in Southeast, self-employed loans: dv01

  Southeast impairments run 150 bps above other regions and alt-doc loans are up 200+ bps since 2025, while DSCR and full-doc improve. Time to review overlays.

• Why the FASB proposal on MSRs is a recipe for disaster

  Explicitly including estimates of recapture in MSR valuations puts FASB at risk of mixing apples with oranges by combining a cash-flow based valuation with a completely speculative assumption, writes the Chairman of Whalen Global Advisors.